Welcome to Divinelyguided. We offer both digital and physical products, and our goal is to ensure your shopping experience is smooth and satisfactory. Please read our shipping policy carefully to understand how we handle shipping and delivery for our products.

### Digital Products
**Delivery Method:**
– All digital products are delivered via email or through a download link provided after purchase.
– You will receive an email with the download link within a few minutes after your payment is confirmed.

**Delivery Time:**
– Immediate delivery upon payment confirmation.
– If you do not receive your digital product within an hour, please check your spam/junk folder or contact our support team at [support@yourcompany.com].

### Physical Products
**Shipping Destinations:**
– We ship to addresses within [your country] and internationally to selected regions.

**Shipping Methods and Rates:**
– **Standard Shipping:** [Timeframe, e.g., 5-7 business days] – [Rate or Free shipping conditions, e.g., Free for orders over $50].
– **Express Shipping:** [Timeframe, e.g., 2-3 business days] – [Rate, e.g., $15].
– **Overnight Shipping:** [Timeframe, e.g., 1 business day] – [Rate, e.g., $25].

**Processing Time:**
– Orders are processed within [1-2 business days].
– Orders placed on weekends or holidays will be processed the next business day.

**Order Tracking:**
– Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
– You can track your order through [shipping carrier’s website or tracking page on your website].

### No Return Policy
**Physical Products:**
– All sales are final. We do not accept returns or exchanges for physical products.
– If you receive a defective or incorrect item, please contact our support team at [support@yourcompany.com] within [7 days] of receipt to resolve the issue.

**Digital Products:**
– Due to the nature of digital products, all sales are final. We do not offer returns or exchanges for digital items once the purchase is completed.
– If you encounter any issues with your digital product, please contact our support team at [support@yourcompany.com].

### Special Conditions and Restrictions
– Oversized items may incur additional shipping charges. You will be notified of any extra charges before your order is processed.
– We do not ship hazardous materials.
– Shipping times may vary during peak periods or due to unforeseen circumstances (e.g., weather delays, customs processing for international orders).

### Contact Us
If you have any questions or need further assistance, please contact our customer support team:
– Email: [support@yourcompany.com]
– Phone: [Customer support phone number]
– Address: [Your Company’s Address]

Thank you for shopping with [Your Company Name]. We appreciate your business and strive to provide you with the best possible service.

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